The Real Duties of a Production Manager in the Stone Countertop Industry

Running production in a stone countertop shop is fast paced and hands on. A Production Manager is the person who keeps the shop moving, makes sure work is done the right way, and helps the crew stay on schedule. Here is what the job looks like in a typical stone shop.

What a Production Manager Actually Does

1. Keeps the Shop on Schedule

  • Plans the daily and weekly workload so cutting, polishing and installs are completed on time

  • Watches for problems such as machine delays, missing materials, short staff or remakes and adjusts the plan

  • Works with the office, templaters and install teams so everyone is aligned on the schedule

2. Leads the Team

  • Manages fabricators, polishers, CNC operators and sometimes installers

  • Sets expectations and helps new or less experienced workers learn the shop’s standards

  • Keeps the team focused and maintains a steady work environment even during busy periods

3. Manages Materials and Workflow

  • Makes sure slabs, sinks, brackets and shop supplies are ready before a job hits the saw

  • Coordinates with suppliers and monitors inventory so the crew is never waiting on materials

  • Reduces waste and rework by setting up clear and efficient processes on the shop floor

4. Maintains Quality and Safety

  • Checks work throughout the day, including edges, seams, cutouts and polish quality

  • Confirms that jobs leave the shop ready for installation with minimal issues

  • Enforces basic safety practices related to forklifts, cranes, blade changes and general shop operations

Experience Employers Look For

Most stone shops value hands on experience more than formal education. They often look for:

  • Experience in stone fabrication or similar construction trades

  • Leadership experience gained by running crews or supervising a small team

  • Strong understanding of shop flow from templating to install

  • Ability to read drawings, work orders and simple production schedules

  • Confidence making decisions during busy or stressful periods

A background as a lead fabricator, installer lead or shop supervisor is often the best path into this role.

What Makes Someone Effective in This Role

Shops usually want a Production Manager who can:

  • Stay calm when things get hectic

  • Solve problems quickly and keep the workload moving

  • Hold the team accountable in a fair and steady way

  • Stay organized and communicate clearly

  • Balance speed, quality and cost when making decisions

This job requires someone who takes ownership of the work and understands how each part of the shop affects the rest of the process.

If You’re Exploring This Career Path

Production Managers have a major impact on whether a stone shop runs well. At Bronwick, we work with fabrication companies across the country that need strong leaders who understand shop operations and the realities of day to day production.

If you have experience running crews or managing shop work and are ready for the next step, our team can help you find the right opportunity.

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What a Stone Hand Fabricator Really Does in a Countertop Shop